customer & product support
ONLINE SUPPORT» Have a question or issue on the website? We have a new forum to better serve our community.
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| TECHNICAL SUPPORT & PARTS» We know support does not end with just your order… it extendes to your complete satisfaction of the product you have purchased. Our friendly Product Support staff is here to help with any questions you may have with your product, just send an email or give us call. Parts Request / Technical Questions When building kits, accidents happen… it is now easy to replace parts. Please «CLICK HERE» to send your parts request or any technical questons - be sure to include kit name and model #, part #(s), quantity and your full name, address, & email address (if applicable). New! Download a parts request form to mail or fax: 800-742-7171 «CLICK HERE» Please do not call or email customer service for technical questions or parts questions, use the links above. |
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CUSTOMER SUPPORT» Welcome to our Customer & Product Support page. Here you will find everything you need to know about ordering from Model Expo. Whether you're a new account or you've been a Model Expo customer for years, we want to make your ordering experience as smooth as possible. To help you find the information you're looking for, we've included brief descriptions of the contents of each page. Order Status Check on the progress of your order. Returns & Exchanges Our guidelines on products to be returned and or exchanged. Catalog Request/E-Mail Specials Sign-up and receive our printed catalogs in your mail box filled with the biggest deals and offers. This will also sign you up for weekly E-Mail only specials. You can unsubscribe at anytime by using the link at the bottom of the e-mail or by sending an email with the word "unsubscribe" in the subject to e-mail or by sending an email with the word "unsubscribe" in the subject to . Downloadable Catalog  Chose not to receive our catalogs in the mail or just misplaced it… here is an opportunity for you to get the latest in savings. Just click on the catalog of your choice and download the coresponding PDF.Shipping Details View International and Domestic shipping charges and policies. |
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| WEB POLICIES & FEATURES» Here you will find our site policies and information about some of our site features. If you have any questions or concerns about our policies please feel free to call or email us. Privacy Learn what information we collect from you and how we use it. Security Here at MODEL EXPO we take pride in the use of the best in oniine security to protect your personal information. |
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| CONTACT INFORMATION» U.S.A Toll Free: 800-222-3876 U.S.A Fax Free: 800-742-7171 International: 1-954-925-5551 Ordering Questions (not parts or technical issues) Email: Website suggestions or corrections,
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WE'RE JUST A PHONE CALL AWAY!!
800-222-3876
MON-FRI 9-5 EST
800-222-3876
MON-FRI 9-5 EST
| Current Catalog | |
Fall 2008 Catalog |
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| Hobby Tools - Hand Tools | ||||||||||||||
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| Hobby Tools - Power Tools | ||||||||||||||
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